Application Management

Application Lifecycle Analytics

From monolithic application development practices, we are now moving toward a DevOps approach. ZD unlocks the data necessary to realign application lifecycles to these new parameters. This is enabled by:

  • Blueprints for the build process to check if applications are getting stuck at certain bottlenecks.
  • Quality checklists to ensure test coverage meets enterprise KPIs (timelines, performance, and consistency).
  • Release schedule monitoring to control application development cadence across various milestones.

Application Performance Mgmt

Given the complexity of IT environments due to dependencies on applications services that run on remote servers, on-premise systems, or the cloud, maintaining a consistent level of performance is a major challenge. ZD consultants choose from a select set of leading APMs and find the best fit for your organization, to ensure consistent performance and seamless customer experiences.

  • Gain end-to-end transactional visibility and respond rapidly to bottlenecks and errors that affect mean transaction time.
  • Offer a matchless experience and the highest possible uptime for users.
  • Leverage and complement your existing APM tools for a best-for-your-business IT strategy and lowest Mean-Time-To-Repair (MTTR).

Business Transaction Insights

With the rise of more complex, modular, distributed and interdependent applications, enterprises are eager to gain visibility into business transactions. ZD leverages big data and advanced analytics to streamline transactions in enterprise IT infrastructure.

  • Avoid outage and isolate root problems by approaching tier-specific applications transactions.
  • Meet SLAs by continually monitoring service level transactions, alerting to threshold breach at both infrastructure and user levels.
  • Accurate capacity planning informed by transaction trend analysis.

Mobile User Monitoring

Several factors have led to the rise of mobile — smartphone penetration is reaching an all-time high, BYOD is now the norm, and consumption is mobile-first instead of mobile-compatible. ZD understands that mobile access and reach is a business must-have. We provide:

  • Raw data ingestion and analysis for mobile applications.
  • Transaction analysis to understand successful use cases and problem areas.
  • Detailed insights reporting through business dashboards.
  • Real-time error monitoring and alerts to deliver exceptional UX.

API Analytics

ZD adapts big data monitoring capabilities to measure and monitor API performance and bring operational visibility for critical APIs.

  • Investigate errors and performance metrics for key APIs.
  • Build custom metrics and indicators for your API toolkits and usage patterns.
  • Extend security monitoring of your APIs to ensure integrity and data flow.

Open Banking API Analytics

Today, customers are eager to enjoy a high degree of flexibility when it comes to banking experiences. However, API integration is fraught with challenges around security, data privacy, compliance, and performance management. ZD applies big data technology and advanced visualizations to consolidate the open API landscape-

  • Greater scalability of banking environments.
  • Superior user experience.
  • New revenue channels for banks.
  • Stringent security for both enterprise data and PII.