Services

We combine technologies for gathering data from infrastructure, applications and security assets with automation capabilities. We help you incrementally deploy AIOps across IT operations-oriented machine learning.

We bring together cybersecurity experts, data scientists, network architects and developers for tailored solutions with impact on app performance monitoring, DevOps and microservices data monetization. You get fast delivery and less complex problems, in a stable operating environment.

AIOps can be applied in the following fields:

01. Analytics: Provide interactive dashboards and dynamic visuals for data analysis.
02. Anomaly detection: Detect abnormal behavior in system metrics, services, user activity and others.
03. Predictive analytics: Determine future trends for metrics based on past values.
04. Events Clustering: Cluster Events for easier using various techniques including neural feedback.
05. Automated RCA: Automatically detect with increasing accuracy the root cause of incidents

• Advice – We help you incrementally deploy AIOps across the four phases of IT operations-oriented machine learning: visualization and statistical analysis, automated pattern discovery, pattern based prediction, and root cause analysis. We have proven use cases for the automation of application, infrastructure and security operations with machine learning.
• Implement – Building on our Infrastructure Monitoring services, we bring powerful analytics capabilities to help you analyze the deepest corners of your infrastructure. By applying Machine Learning capabilities to the gathered data, patterns and anomalies can be detected to offer you new insights and alerts for action, while saving you time and resources for manual work.
• Optimize – In our AIOPs journey we improve the integration of data streams from previously siloed sources. With our custom use cases, we can build and apply algorithms to particular business situations. Our infrastructure and security expertise gives us the insights and confidence to optimize your AIOps implementation building in a stable environment on your existing technology stack.

We help you choose the best cloud service provider and give you confidence in the strategy for deployment and migration. We accelerate your time to market and minimize your cost and downtime.

We know infrastructure well and we can see when, how and which big data to put to real work.We solve the problem of siloed data in your infrastructure or applications with a custom approach that gives you business insights across the full stack.

• Advice – Our cloud consultants help you increase productivity, improve business efficiency, enable scalable operations and enhance security. Whether you have already embraced cloud or you are just looking to do it, our consultants will support you every step of the way to achieve the most secure and optimized public, private and hybrid cloud environments.
• Implement – Transitioning to the cloud can be daunting. To better enable you to migrate legacy environments to the cloud, we customize services that address all the critical needs customers have when implementing a private cloud model or when starting public cloud consumption. We help you with the best strategy for deployment and migration to minimize hassle and downtime.
• Optimize – Whether private, public or hybrid, our team helps you manage cloud environments and this includes not only compute, storage, network and operating systems but also the entire set of tools and applications on the underlying infrastructure. Our DEVOps & Automation capabilities combine with major cloud providers to enable cloud systems administration, monitoring and reporting.

You get and pay for the best talent only when you need it. We provide infrastructure operations managed services with exceptional technical acumen for a fraction of your typical costs. We combine solutions that enable you to avoid vendor lock-in and costly proprietary approaches.

We augment your existing security team with highly skilled and experienced experts and we introduce security operations big data analytics and automation. We give customized machine learning solutions for specific data sets across your assets on premise or on cloud.

• Advise – Our certified experts will research and develop solutions tailored to your specific needs. Based on their findings, you will receive a personalized report with recommendations to get the best out of your IT infrastructure and to build a solid security architecture.
• Implement – Maintaining an IT infrastructure requires expertise and time. We take care of it, leaving you to focus on your core business and gain efficiency and flexibility. With a proactive security attitude, we know what to do when a threat happens, but we’d rather work to prevent it.
• Optimize – Our solutions help you make the most out of your network. With automation and ML, we enable you to spend less time on routine tasks and gain valuable insights for your IT operations. Through staff augmentation, we allocate the optimal resource level as and when needed.

We choose advisors carefully since we believe that people holding such a position in our team need to have necessary technical knowledge, business sense and broad experience in working with different technologies and in different cases. Being a service-oriented company, we are able to address numerous different problems and we strive to leverage our team knowledge to help you achieve your business goal, through architecture blueprint, data strategy or reviews of your existing AI or data engineering solution.

• Architecture review – One of our advisors will work closely with your tech team to find the bottlenecks of your current architecture. The output of this engagement is a review document with all the problems and a roadmap showing the paths to fixing them.
• Architecture blueprint – If you want to build a data lake, a new backend for IoT, a recommender engine which works in real time on streaming data, one of our advisors can work with you and gather all the requirements (functional and non-functional) and create a blueprint of the architecture which best fits those requirements.
• Specific technology / tool review – you managed to set up and install certain technology, but you want to double check whether it is production ready or not. If it is one technology which is our area of expertise we can do review and suggest improvement and changes with severity level.
• Data strategy – Creating a modern data-intensive application requires careful planning since core functionalities are built around data itself. Our advisor will work closely with you to gather all business and non-functional requirements. The results are roadmaps for your organization, focused on achieving near-term business benefits and creating a platform for future innovation.
• Data science algorithm review – You have an algorithm (model) but you are not satisfied with the results. We can take the code and your business requirements and analyze the current implementation and return our feedback. The output is a document with the feedback and suggestions for improvements.
• Business insight as a service – You have a vast amount of data, you know there is a value in it but you do not know how to exploit it effectively. We can sit down with you and gather the requirements, analyze your data and come with a report and possible implementation ideas.
• Load testing plan – You created PoC/MVP, it ended up in production and your application is experiencing sudden success. Our DevOps advisors can create a load testing roadmap with you. The output is a load testing plan.
• Failure scenarios plan – Our advisor can work with you to identify the weak spots of your infrastructure and all of its bottlenecks. The output of this engagement is a failure scenario roadmap.

ZD engineers and solution architects are considered experts in the design, implementation, and delivery of integrated IT infrastructure monitoring and management systems such as DELL/EMC SRM and VMWARE/M&R SMART Assurance.

• Operational Framework – To provide a more robust and scalable way of delivering IT infrastructure services easily and reliably, to a largely non-technical end user population. Typically referred to as “IT as a Service”.
• Storage/Network Assessment – ZD engineers deploy specialised storage/network assessment software such as (DELL/EMC ViPR SRM) and/or (VMWare Smarts Assurance) in your environment. After installation and configuration data is collected for 30 days in which reports are generated with recommendations.
• Data Centre Blueprinting- ZD engineers deploy specialised software on a VMware virtual environment and configure the basic network and access requirements. After initial discovery is performed the solution will run continuously within the customer environment collecting the required data (typically for 30 days). Following this, reports to the customer are built based on information collected over the last month.
• Professional and specialized services for all of your Watch4net / DellEMC SRM and VMware M&R needs- Deployment and management of Watch4net/DellEMC SRM, VMware M&R & VMware Smarts Assurance; Customized training for DellEMC VMware M&R / Watch4net /DellEMC SRM / APG with the ZD experts; Custom reporting and configuration of your infrastructure management solutions; Design and implement VMware Smarts Assurance in your infrastructure.